The digital resource was designed to help contractors save time by reducing the need for physical manuals and paper assets that can be time-consuming to sort through and difficult to navigate while on the job site.
Using the app, content can be searched by model number, or an equipment QR code can be scanned to quickly access product-specific information. Additionally, the app utilizes mobile technology, including camera-integration and geolocation services that enable contractors to upload videos or photos that can be accessed by Johnson Controls technical support teams to assist the troubleshooting process.
- The free app serves as a centralized resource to find equipment information and contact technical support for commercial rooftop units (RTUs) and residential equipment
- Installation, troubleshooting and maintenance processes are streamlined with easy-to-access product information, guides and videos designed to help save time and reduce errors
- Content can be accessed via search or by simply scanning equipment QR codes
Read more about it on the Johnson Controls media center: HVAC Resource App Press Release