Purpose:

To achieve and manage sales goals and related objectives with assigned customers/territory. Develop and maintain customer relationships to identify and meet customer needs and achieve company desired sales outcomes for building controls and automation products and services.

Reports To: President

 

Responsibilities:

Responsibilities listed below are not an all-inclusive list and additional tasks related to sales and sales management may be required or modified at any time.

  • Participate with the development and manage a detailed sales business plan for assigned customer/accounts and territory to demonstrate growth, training, marketing and sales objectives
  • Identify and establish contact with potential customers, lead follow up, cold calls, in person visits
  • Schedule and perform product demonstrations and training with customers
  • Follow industry trends to identify new marketing opportunities for sales growth and use existing market and/or industry knowledge to position the company as the go- to supplier
  • Collaborate with marketing department for sales growth strategies
  • Generate, analyze and manage necessary sales reports as needed
  • Develop and maintain a high level of product knowledge and be a “product champion”.
  • Provide excellent customer service and problem solve for customers by understanding and exceeding their expectations
  • Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
  • Participate in brainstorming, office activities, staff meetings, and client meetings; research and assist with program development for existing customers and new prospects
  • Follow up with customers regularly to ensure needs are being met and to identify opportunities and changing needs
  • Develop/update/maintain a database of customers, prospects, partners, and vendors
  • Provide professional after-sales support
  • Identify and maintain frequent contact (through face-to-face contact), telephone, and virtual meetings)
  • Works with other team members to ensure customer satisfaction is achieved through efficient internal coordination and communication.
  • Understands BCG’s value proposition and competitive advantage versus the next best alternative and aggressively positions BCG for growth.
  • Keeps management informed of progress and account status.
  • Familiar with and utilizes applicable sales/marketing database tools (such as CRM) to effectively plan and communicate progress.
  • Participates in professional organizations, trade shows, conferences for reasons of personal development, customer relationship building, and industry networking within the local market community.

Required Skills & Qualifications:
  • Exercise independent decision making and use discretion and judgement that is in line with company’s culture and business goals.
  • Able to build and maintain effective, positive internal/external working relationships with customers, vendors and co-workers.
  • Demonstrates integrity and accountability in all work activities.
  • Enthusiastic and energetic
  • Able to prioritize responsibilities and demonstrate effective time-management.
  • Able to articulate clearly in all verbal and written communication.
  • Ability to work independently and efficiently while meeting company goals
  • Ability to manage multiple accounts while seeking new opportunities
  • Proficiency with CRM or related softwares and an aptitude for learning new systems
  • Proven experience as an Account Executive or in other sales/customer service role
  • Knowledge of market research, sales and negotiating principles
  • Working knowledge of MS Office; knowledge of CRM software (e.g. Salesforce)
  • Excellent written communication skills
  • Excellent oral presentation skills and experience with PowerPoint or related tools
  • Organizational and time-management skills
  • A business acumen and working knowledge of budgets/expenses
  • Willingness and ability to travel overnight and for potentially extended periods of time

Preferred Skills & Qualifications:
  • Bachelor’s degree (or equivalent) in business or related discipline
  • Experience overseeing budgets and expenses
  • HVAC/Building Controls or industry related experience
  • General knowledge with 
    • Tridium Niagara
    • CCTV Access Control
    • Lighting Controls
    • TCP/IP Networking
    • Mechanical HVAC Systems